![]() The store itself is broken down into three sections:Ģ. My colleagues were fantastic and I met some of the most wonderful customers, but there were numerous times when I had to explain how the store works. Nevertheless, it can take a few visits to really understand what is actually going on.Īs a former Apple Retail employee, I loved working at the Apple Store. The stores are well-designed and the products are in-demand. For first-timers, it can appear chaotic and intimidating.Īpple routinely tops the list of highest retail earners per square foot, and for good reason. Stainless steel and bright lights frame modern furniture and a deluge of screens. The Apple Retail Store can be a confusing place. Here are tips to navigate it from a former employee. Whether you broke your iPhone or you need to learn how to edit video on your Mac, the Apple Store has services to assist. Decoding the Genius Bar: A former employee shares insider secrets for getting help at the Apple Store
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